Information regarding the Corona virus (Sars-CoV-2)
Our bank is currently in normal operating mode. All our services are being provided in the accustomed quality. At the current time, there no limitations to our obligation towards customers resulting from the Sars-CoV-2 pandemic. SIX Group Ltd, our parent company, has offices around the world, including in regions that are currently affected. In accordance with the recommendations of the local authorities, some employees in these locations are working from home.
We have activated an internal pandemic advisory group throughout SIX, which has been set up to handle the outbreak of COVID-19. This group is coordinating all the measures be undertaken around the world within the scope of our group pandemic plan and maintains regular contact with the pandemic teams at all our locations. We have therefore integrated this pandemic organization into our emergency and crisis management organization. This enables us to implement and maintain precautionary measures for the protection of our employees, customers and partners. These measures include internal communications, facility management, travel, human resources as well as medical and hygiene procedures.
Since confirmation of the outbreaks, we have precisely observed the recommendations and advice of the WHO, local government and the health authorities in charge and have seen to it that they have been implemented in a timely manner. We have acted rapidly and appropriately to put measures in place in a proactive and sensible manner to ensure the wellbeing of our staff and our customers on the global, regional and local levels. We will further carefully monitor the developments and to continuously review and update our measures.